ABOUT TEAM FEVER


IT'S NICE TO KNOW YOU CARE BUT IT’S NOT REALLY ABOUT US.

We want our relationship to be about what we can do for you. Our business is structured to meet the needs of both online shoppers as well as those who want to deal face to face, and who want to be able to touch and try the products they are buying. We are dedicated to making sure that your experience at Team Fever (whether it is online or in-store) is as rewarding as possible.


HOW DID WE GET HERE?

We established our business as 'Rugby Fever' in 1999 as a 'one stop shop for all your Rugby League and Rugby Union merchandise and equipment' and we did this in Melbourne, the home of AFL. A rugby shop in Melbourne!!! Are we crazy?? Not at all and we have a very happy and loyal customer base to prove it, just look at what our customers have to say. We then expanded the business and opened "Soccer Fever" on the opening night of the Commonwealth games in 2006 to cater for the fans of the round ball game.
And again, at the request of our customers, we are expanding our business and opening the doors to different sporting codes under our broader business name
"Team Fever".


WHAT IS IMPORTANT TO US?

We thought you should know what we aim to achieve and the things that are most important to us

Our Vision: To operate an intelligent, flexible and efficient business model built on core values and driven by delivering outstanding customer experience.

Our Mission: To create and motivate a fanatical customer base by providing excellent products and service in our selected market.


WHERE ARE WE LOCATED?

Please feel free to come in and visit us whenever you like at:

Team Fever
228 Swan Street
Richmond, Victoria.3121
Phone: 03 9421 9007


OUR PARTNERSHIPS

We have had long standing relationships with a number of professional teams you may be familiar with. Melbourne Storm, Melbourne Victory and Melbourne Rebels all ask us to take care of their customers by managing their websites and fulfilling website orders as well as managing merchandise sales at their stadiums when they play at home. These clubs have asked us to do this because they know the value we place on exceeding customer expectations.


WHAT OUR CUSTOMERS ARE SAYING

"G'day Teamfever,
That’s what I call service.
After calling direct and speaking to David yesterday, my order just arrived in Launceston at 1:00 PM today. Very Impressed.
Ben Wilson "

"Well done everyone! Ordered Wednesday, received Thursday in country Victoria. Sterling effort!!!
Thank you,
Shane Pickering.
"

"Ordered my shirt on Monday late arvo, and it arrived early Tuesday arvo! Great service!"